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Academic Tech Support

Tech support for your Brightspace course

Have a question?

Check the FAQs page first! If the answer to your questions is not included, reach out to your instructor.

Tech Troubleshooting

If you have tech trouble, these few steps solve many common issues!

  1. Ensure you are using the most up-to-date version of Google Chrome.
  2. Log out of Brightspace and your AOEU account, and log back in.
  3. Clear your cache.
  4. Run a System Check in Brightspace.
  5. Restart your computer.

If none of these resolve your tech issue, submit your query here.

Support Guide: Tech Tips For Productive Online Learning

Tech Support: Frequently Asked Questions