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Accessing Courses From Your AOEU Account

Steps on how to access your Course, including some helpful tips.

New students
You will be able to access Brightspace, our LMS, 5 days before your first course begins. At that time, you will see a gray course tile on your home page. Do not be concerned if you are unable to access Brightpace prior to this 5-day mark. This is expected!

Returning students
You will not see future courses until 5 days before the course start date. At that time, you will see a gray course tile on your home page.


All Students
2 days before the course start date, your tile will become colorful and you can access all course content.

View our upcoming course schedule here!

Please follow the steps below to access your course:

1. Log into your AOEU account.

*To ensure you are able to access your coursework smoothly, be sure your AOEU student email address is activated and logged into your browser. Choose the "Continue with Google" option and your AOEU student email address when prompted.

2. Select My Courses on the Master’s Degree or Graduate Courses card on the My AOEU homepage. 

Screenshot 2023-03-21 at 10.37.04 AM

 

Alternate Option: Master’s Degree and Graduate students will select My Courses located on the card at the top of the My AOEU homepage.

Screenshot 2023-03-21 at 10.33.09 AM

 

Tip: if you are unable to open your Courses, you may have a pop-up blocker enabled. Check your settings or use a different device to see if that allows your courses to open.

If you have questions regarding your course, please contact your professor.

Troubleshooting Access Issues

  • 403 Error: app_not_configured_for_user 
    • Activate your AOEU student email address. Read how to do this here.
    • Add your email address to your browser profile. Find steps on how to do this here.
  • Clear your cache
    • Follow the steps found here.
  • Network blockers
    • District computers can have firewalls blocking access. Try on a personal device or network to see if that resolves your Student Portal access.
  • Browser issues
    • Try an incognito or private window.
    • Try a different browser - Chrome, Safari, Firefox, Edge.

 

Course Access

Save all course assignments, discussion board posts, and resources of interest to your local hard drive or to cloud storage. 

  • Degree-seeking students will retain access for 1 year after graduation.
  • Continuing education students will retain access for 30 days after the trimester ends.

If you register for coursework in the future, your Brightspace access will be reinstated on the course start date. At that time, you will have access to current and past courses.

For more information, see 8.07 Records Retention in the catalog. 

 

Additional Help

If you have any other questions, please email us at help@theartofeducation.edu.